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WHISTLEBLOWER PORTAL
Report suspected misconduct
The Milestone Whistleblower portal lets you report anything you feel doesn’t comply with the law, human rights and our company values – confidently, securely and anonymously.
Ensuring accountability and integrity
Welcome to MS's Global Whistleblower Scheme. Our initiative offers a simple and secure platform for both internal and external stakeholders to report concerns or incidents of actual or suspected misconduct. This includes violations of laws or internal procedures related to bribery, corruption, competition law, fraud, financial crime, food safety, quality issues, harassment, discrimination, international trade controls, data protection, rights violations, environmental harm, or conflicts of interest.
  
Your anonymity is guaranteed, and you can report without fear of retaliation. Together, we can safeguard ethical practices and foster accountability.
 
If you are a Milestone employee:
Employment terms or workplace matters: Concerns relating to employment terms or workplace matters should be resolved locally — unless they infringe on the areas stated above or cannot be reported through the normal reporting lines.

Discuss with your leader: Employees with serious concerns are encouraged to first discuss such matters first with their managers or appropriate personnel such as the local HR department, local finance manager or the country manager.

Take action: If you are uncomfortable discussing the incident with your leader, or if no action is taken after your discussion, you may report your concern via the Whistleblower Portal.
 
Submitting a report

 

1

Make a report

We encourage you to supply contact details as it may help our investigation to understand your relationship with Milestone. After reporting, it is the reporter’s responsibility to follow up via the Whistleblower Portal’s secure communication channel.

 

2

Once a report is submitted

The report will be recorded and received in the 3rd party whistleblower hotline system. Milestone’s Case Manager will assess if the report is within scope to investigate. If the report is within scope, then the report will proceed through an investigation under the responsibility of VP of Legal & Compliance for further processing. If the report is not considered to be within scope, then the reporter will be informed by the Case Manager.

 

3

Case resolution:

The Case Manager will address all reported incidents – considering the seriousness and credibility of the concern/issue to determine the appropriate action. Some complaints or concerns may be resolved without investigation. The reporter will receive feedback on the status of the investigation of the report within the secure communication portal as soon as possible. When the investigation has been closed the reporter will also be provided information on how the concern raised has been addressed.

Retaliation or misuse of the Whistleblower Portal
Milestone prohibits anyone from retaliating or taking adverse action against anyone for raising suspected conduct violations or helping to resolve a conduct concern. Any individual who has been found to have engaged in retaliation against a Milestone director or employee for raising, in good faith and without personal gain, a conduct concern or for participating in the investigation of such a concern may be subject to discipline, up to and including termination of employment or other business relationship.

If any individual believes they have been subjected to such retaliation, that person is encouraged to report the situation as soon as possible to their Milestone manager, Regional People & Culture Business Partner or Milestone Compliance. A report regarding retaliation is handled by Regional People & Culture and Milestone Compliance and such report is treated in the same way as any other report.

Persons who knowingly make false reports or who otherwise abuse the system will face disciplinary action.

Milestone Systems Modern Slavery Statement 

The below statements set out Milestone Systems' annual reporting pursuant to the UK Modern Slavery Act 2015 (MSA). Our reporting details our processes and plans to identify and mitigate modern slavery risks, including human trafficking, debt bondage, indentured servitude, poor working conditions and the worst forms of child labour, in our global value and supply chains.
 
Online reporting
Access the 3rd party reporting tool and make a report.
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