Set up Smart Connect

Enable Universal Plug and Play discoverability on your router

To make it easy to connect mobile devices to XProtect Mobile servers, you can enable Universal Plug and Play (UPnP) on your router. UPnP enables XProtect Mobile server to configure port forwarding automatically. However, you can also manually set up port forwarding on your router by using its web interface. Depending on the router, the process for setting up port mapping can differ. If you are not sure how to set up port forwarding on your router, see the documentation for that device.

Note: Every five minutes, the XProtect Mobile server service verifies that the server is available to users on the Internet. The status displays in the upper left corner of the Properties pane: .

Requirements

Your XProtect Mobile server must use a public IP address. The address can be static or dynamic, but typically it's a good idea to use static IP addresses.
You must have a valid license for Smart Connect.

Configure connection settings

In Management Application, in the navigation pane, expand Servers, and select Mobile Server.
Select the server and click the Connectivity tab.
Use the options in the General group to specify the following:
- To make it easy for users to connect mobile devices to XProtect Mobile servers, select the Enable Smart Connect check box.
- Specify the protocol to use in the Connection type field.
- Note: If you turn on secure connections, devices running Windows Phone, can connect only if you have a certificate from a certificate authority (CA) installed on your XProtect Mobile server. CAs issue digital certificates that verify the identities of users and websites that exchange data on the Internet. Examples of CAs are companies like Comodo, Symantec, and GoDaddy.
- Before you turn on secure connections, make sure that you are familiar with digital certificates. To learn how to add a certificate in XProtect Mobile server, see Edit certificates.
- Specify the number of seconds before the connection times out.
- To let mobile devices find the XProtect Mobile servers that are within range, select the Enable UPnP discoverability check box.
- To enable routers to forward mobile devices to a specific port, select the Enable automatic port mapping check box.

Send an email message to help users connect

You can make it easy for users to get started with XProtect Mobile by sending them an email message that includes connection information. You can send the message directly from Management Application, or you can copy the information to the messaging program you use.

In the Email invitation to field, enter the email address for the recipient, and then specify a language.
Next, do one of the following:
- To send the message, click Send.
- Copy the information to the messaging program you use.

Enable connections on a complex network

If you have a complex network where you have custom settings, you can provide the information users need to connect.

In the Internet Access group, specify the following:

If you use UPnP port mapping, to direct connections to a specific connection, select the Configure custom Internet access check box. Then provide the IP address or hostname, and the port to use for the connection. For example, you might do this if your router does not support UPnP, or if you have a chain of routers.
If your IP addresses often change, select the Check to retrieve IP address dynamically check box.