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Video security software for retail
Secure every corner, delight every customer
Strengthen your retail store video surveillance, lock down losses and transform the shopping experience with Milestone’s video technology.
From operational expense to profit-generator
Go beyond enhancing store safety to prevent losses from theft, fraud and operational errors. Use the same cameras that secure your stores to unlock insights for optimizing floor plans, improving traffic flow and creating a more engaging shopping experience.
Solve multiple challenges with video technology
How it works
Explore how you can secure your stores, lock down losses and transform the shopping experience. Click on the yellow dots for more information.
Prevent unwanted behavior
Public View Monitors (PVMs) can deter people from misbehaving and stealing by “broadcasting“ the surveillance footage that is being captured to customers, live in-store.
Mitigate against self-checkout theft
AI and video analytics can detect mis- and non-scans at self-checkouts, and alert shoppers to scan again and notify the store manager or security team about the discrepancy.
Discourage loitering
XProtect combined with advanced video analytics can detect loitering by tracking moving objects and triggering an alarm if they’ve been in pre-defined areas, such as store entrances, for too long.
Broadcast offers and alerts
Using cameras equipped with speakers allows real-time announcements such as discounts, promotions or security announcements, immediately grabbing customers' attention.
Quickly find, export and share video evidence
XProtect’s Centralized Search and export functions make it easy to find and share video evidence with law enforcement or other third parties.
Protect high-value goods from theft
XProtect combined with access control allows instant notifications when display cases are tampered with or unauthorized persons access restricted areas.
Stop pushout and in-cart theft
XProtect and cameras with AI-driven analytics can detect suspicious trolley or basket activity, alert staff and prompt the shopper to return to the checkout or scan their goods.
Optimize store layout
BriefCam Research or other video analytics software integrated in XProtect allows retailers to identify common customer pathways and traffic bottlenecks to drive decisions on product and display placement.
Manage transaction and inventory discrepancies
POS analytics pairs data from checkout or ATM transactions with the corresponding video, allowing the quick identification and resolution of discrepancies.
Identify long checkout lines
An integrated queue management system can track the number of people in the store and, once the pre-set limit is reached, notify stores to open an additional checkout to accommodate the demand.
Capture crime and opportunities on camera
Discover how Milestone’s video technology and third-party integrations can improve your stores’ security and operational efficiency.
XProtect VMS
BriefCam
Arcules
XProtect Transact
Milestone Technology Partners
Manage everything centrally
In a large retail chain, with installations in multiple sites and locations, maintaining a full and central overview can be a challenge. Different systems and processes can be developed in each separate store, meaning redundancy and higher costs.
With XProtect VMS, all system components and settings can be managed under one single pane of glass across various sites or servers. And, with the ability to access live and recorded footage from all connected sites, you get a truly consolidated security system.
With XProtect VMS, all system components and settings can be managed under one single pane of glass across various sites or servers. And, with the ability to access live and recorded footage from all connected sites, you get a truly consolidated security system.
Understand your customers better
Use your video surveillance footage to uncover quantifiable data and trends so you can create a more customer-friendly and profitable store.
BriefCam Research, integrated with XProtect, converts your video data into actionable insights, allowing you to gain a deeper understanding of your customers and their behavior. It includes out-of-the-box dashboards that give you actionable insights for operational decision-making. Analyze footfall over time and identify trends and patterns such as:
BriefCam Research, integrated with XProtect, converts your video data into actionable insights, allowing you to gain a deeper understanding of your customers and their behavior. It includes out-of-the-box dashboards that give you actionable insights for operational decision-making. Analyze footfall over time and identify trends and patterns such as:
- Guest, customer or employee traffic
- The percentage of store visitors converted into paying customers
- Aggregate checkout waiting times
- Peak hours and days of the week
- Holiday traffic
Find freedom in the cloud
Combine the flexibility and maintainability of a VSaaS solution with the advantages of a customizable and feature-rich on-prem solution.
Our hybrid cloud solution combines and unifies public cloud, private cloud and on-premises infrastructure and allows the sharing of data and applications between them.
It’s a great match for a retail chain with many smaller shops, for example. It's ideal for expanding your video coverage to dispersed sites with minimal effort while gaining access to all live video, recordings and alarms, centrally from XProtect.
Our hybrid cloud solution combines and unifies public cloud, private cloud and on-premises infrastructure and allows the sharing of data and applications between them.
It’s a great match for a retail chain with many smaller shops, for example. It's ideal for expanding your video coverage to dispersed sites with minimal effort while gaining access to all live video, recordings and alarms, centrally from XProtect.
Check suspicious transactions against footage
Quickly locate that suspicious transaction from yesterday. With XProtect Transact, it’s all on camera and it’s easy to find the footage and the corresponding transaction. Stock numbers don’t add up? Or do you suspect a team member is using staff discount erroneously? XProtect Transact can help.
It matches data from POS (point of sale), ATM (automatic teller machine), and data systems with video from the time of the sale, scan or transaction. You can search for specific transactions and the corresponding videos to quickly resolve issues, spot and fix discrepancies and document incidents.
It matches data from POS (point of sale), ATM (automatic teller machine), and data systems with video from the time of the sale, scan or transaction. You can search for specific transactions and the corresponding videos to quickly resolve issues, spot and fix discrepancies and document incidents.
Shop around for cameras and integrations
Just like your customers, you should have the flexibility to choose the right security devices and technology integrations for your business. With XProtect’s open-platform technology you get the flexibility to customize and integrate third-party technologies to meet the unique needs of your business.
XProtect also supports more security devices than any other VMS, giving you the freedom to use whichever cameras or sensors you want. So you can take advantage of current technologies while being primed for future innovations.
XProtect also supports more security devices than any other VMS, giving you the freedom to use whichever cameras or sensors you want. So you can take advantage of current technologies while being primed for future innovations.
Insights
Explore the different ways Milestone can help retail businesses like yours.
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