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Lifecycle for Milestone Husky
On this page you will find information about lifecycle of products from Husky IVO Series and Husky X Series.
Product lifecycle stages description
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Husky IVO |
General availability |
Limited availability |
Sustaining |
Discontinued |
Terminated |
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Husky IVO |
General availability |
Limited availability |
Sustaining |
Discontinued |
Terminated |
| Product available for new sale through partners | |||||
| Product available for expansion1 sale through partners | N/A | N/A | N/A | N/A | N/A |
| Product promotion resources and specifications available on Milestone website | |||||
| Product support documentation and manuals available on Milestone website | |||||
| Recovery image available through Milestone Technical Support2 | |||||
| Husky Tools Installers available on Milestone website | |||||
| Milestone Care Plus available3 | N/A | N/A | N/A | N/A | N/A |
| Service releases fixing relevant bugs4 | |||||
| Operation-critical hotfixes4 | |||||
| Warranty – Onsite Support5 | |||||
| Free online Self-Help support resources | |||||
| Free support via phone and web form | |||||
| Priority support (paid) services7 | N/A | N/A |
1 Expansion sale covers purchase of additional XProtect VMS device licenses and is governed by the lifecycle of the used XProtect VMS product.
2 Milestone provides a software recovery image, giving customers the ability with additional manual upgrades to return to the equivalent state prior to the malfunction.
3 Milestone Care Plus coverage can only be purchased for the used XProtect VMS product.
4 Hotfixes and other corrective measures concerning the XProtect VMS fixes are governed by the lifecycle of the used XProtect VMS product.
5 Husky IVO products are covered by Milestone Limited Hardware Warranty, with Onsite Support Service and authorized for repair by Milestone Technical Support.
6 Partner support option: Help-Desk.
7 Via Milestone Care Premium and Milestone Care Elite, and coverage can only be purchased for the used XProtect VMS product.
Versions of the HuskyTM IVO Series
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Husky IVO |
Current status |
General availability |
Limited availability |
Discontinued |
Terminated |
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Husky IVO |
Current status |
General availability |
Limited availability |
Discontinued |
Terminated |
| Husky IVO 150D | General availability | June 30, 2021 | |||
| Husky IVO 150D Viewing Station | General availability | June 18, 2024 | |||
| Husky IVO 350T | General availability | June 30, 2021 | |||
| Husky IVO 350T Viewing Station | General availability | June 18, 2024 | |||
| Husky IVO 350R | General availability | June 30, 2021 | |||
| Husky IVO 700R | General availability | June 30, 2021 | |||
| Husky IVO 1000R | General availability | June 30, 2021 | |||
| Husky IVO 1800R | General availability | June 30, 2021 |
Product lifecycle stages description
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|---|---|---|---|---|---|
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Husky X Series |
General availability |
Limited availability |
Sustaining |
Discontinued |
Terminated |
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|---|---|---|---|---|---|
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Husky X Series |
General availability |
Limited availability |
Sustaining |
Discontinued |
Terminated |
| Product available for new sale through partners | |||||
| Product available for expansion1 sale through partners | N/A | N/A | N/A | N/A | N/A |
| Product promotion resources and specifications available on Milestone website | |||||
| Product support documentation and manuals available on Milestone website | |||||
| Recovery image available through Milestone Technical Support2 | |||||
| Husky Tools Installers available on Milestone website | |||||
| Milestone Care Plus available3 | N/A | N/A | N/A | N/A | N/A |
| Service releases fixing relevant bugs4 | |||||
| Operation-critical hotfixes4 | |||||
| Warranty – Onsite Support5 | |||||
| Free online Self-Help support resources | |||||
| Free support via phone and web form | |||||
| Priority support (paid) services7 | N/A | N/A |
1 Expansion sale covers purchase of additional XProtect VMS device licenses and is governed by the lifecycle of the used XProtect VMS product.
2 Milestone provides a software recovery image, giving customers the ability with additional manual upgrades to return to the equivalent state prior to the malfunction.
3 Milestone Care Plus coverage can only be purchased for the used XProtect VMS product.
4 Hotfixes and other corrective measures concerning the XProtect VMS fixes are governed by the lifecycle of the used XProtect VMS product.
5 Husky IVO products are covered by Milestone Limited Hardware Warranty, with Onsite Support Service and authorized for repair by Milestone Technical Support.
6 Partner support option: Help-Desk.
7 Via Milestone Care Premium and Milestone Care Elite, and coverage can only be purchased for the used XProtect VMS product.
Versions of the Husky X Series
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Husky X
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Current status
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General availability
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Limited availability
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Discontinued
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Terminated
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Husky X
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Current status
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General availability
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Limited availability
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Discontinued
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Terminated
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| Husky X2 | Discontinued | December 7, 2018 | N/A | June 17, 2024 | May 11, 2026 |
| Husky X8 | Discontinued | November 2, 2018 | May 11, 2021 | June 17, 2024 | May 31, 2027 |
Get in touch with us if you have questions.
