Strengthening our culture in times of growth and change

March 27, 2025

With over 250 new colleagues and additional organizational changes, 2024 was a litmus test for Milestone’s People First approach.

Milestone now boasts a global team of close to 1,500 employees, representing over 70 nationalities across various countries. This diversity is a cornerstone of our success, and we remain steadfast in our mission to create an environment where every individual can thrive and realize their full potential.

Unwavering focus on People First

Despite the changing world and our efforts to reshape our business to become more agile, focused, and impactful, our People First approach remains unchanged. We are committed to building a supportive, inclusive, and growth-oriented workplace.

In 2024, we enhanced and implemented initiatives to strengthen our work
environments. We will continue improving communication, offering career development opportunities, and fostering a supportive culture.

Key initiatives supporting our people and culture

To better understand and shape our shared culture, we have initiated a comprehensive culture assessment, guided by feedback from all our people across the Milestone organization.

To respond quickly and strategically to market changes, Milestone has adopted Agile Performance Management (APM). This approach allows us to continuously adapt while keeping our long-term objectives in sight. APM is crucial for our strategic execution, enabling swift adaptation amid complex conditions while maintaining core strengths.

Aligned with Milestone’s People First mindset, APM focuses on team success, collective accountability, and continuous learning through regular feedback. It places a strong emphasis on growth, empowerment, and responsibility, fostering a culture of development and shared success. As we continue to focus on strategic execution, APM remains a vital tool for adapting to market fluctuations and fostering an agile, proactive business environment.

At Milestone, individual development is fundamental to our company’s growth and long-term success. To ensure we have the right capabilities to deliver now and in the future, we prioritize not only the development of skills and expertise within current roles but also encourage and support colleagues to grow. The Individual Development Plan at Milestone empowers individuals to discover and pursue goals that resonate with their personal mission, fostering both personal and professional development.

We have new initiatives lined up to support our people and culture. These include elevating leadership capabilities to foster a high-performance culture, aligning training initiatives for effective skill integration, and implementing a career visualization tool to help colleagues navigate and plan their career paths.

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