A global appliance manufacturer, operating in 70+ countries with 14,000 employees, installed a scalable, reliable security solution to ensure safety and protection of its new, multi-storied facility in Singapore.
Challenge
The company faced several challenges in deploying effective security. As a prominent global manufacturer, they sought a solution capable of managing large-scale operations and maintaining consistent standards across the global footprint. With a lean technical security team, they needed a reliable partner with a strong presence to support their expansions in the Asia Pacific region.
Furthermore, the 240,000 square foot facility’s diverse environments consist of corporate office spaces, sensitive R&D sections, testing rooms, and periodically dark outdoor areas, all presented unique surveillance requirements. The security solution to be implemented also had to comply with the organization’s stringent IT infrastructure standards.
Solution
Drawing on years of experience working with this client, Convergint chose Milestone XProtect Corporate video management software (VMS) for its flexibility and scalability to address their specific security needs. The open architecture solution allowed integrations such as analytics and access control.
A dedicated team deployed Milestone solutions to ensure consistency in security standards across the new facility, aligning them with the client’s global operations.
Throughout the project, tight communication was maintained with the team responsible for configuring the system. Leveraging Milestone’s open and flexible platform, Convergint was able to optimize security operations while complying with the client’s strict IT demands.
Result
The final solution incorporated over 200 network video cameras, including specialized explosion-proof and low-light outdoor cameras, strategically planned throughout the facility. Despite the challenges of remote collaboration, the Milestone software ease of use facilitated the coordination.
The result balanced reliability, cost-effectiveness and compliance, while enhancing the security of their infrastructure, which safeguards the company’s intellectual property — a cornerstone of their innovative product development.
The security system we implemented not only met global standards for this manufacturer but also positioned them for their future expansions. The streamlined security operations provide efficiency across the facility, enabling them to focus on their core business activities.
