Lifecycle for XProtect extensions and utilities
Product lifecycle stages description
Milestone’s Video Management Software products change status from General Availability to Limited Availability three months after a similar or substituting product has been released. In special cases where a newer version has not been released, Limited Availability will start one year from the General Availability date. Milestone guarantees a minimal availability period of four years for all its VMS products, in which the product becomes Discontinued after three years from its General Availability date and Terminated after four years. Milestone reserves the right to prolong the lifespan of its products at its sole discretion.
* The above availability status rules refer also to all Milestone’s clients including XProtect Smart Client, XProtect Web Client, and XProtect Mobile.
* The above availability status rules refer also to all Milestone’s clients including XProtect Smart Client, XProtect Web Client, and XProtect Mobile.
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General availability
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Limited availability
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Discontinued
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Terminated
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General availability
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Limited availability
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Discontinued
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Terminated
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| Product available for new sale through partners | ||||
| Product available for expansion1 sale through partners | ||||
| License activation | ||||
| Product documentation and manuals available on Milestone website | ||||
| Software available on Milestone website | ||||
| Free online Self-Help support resources | ||||
| Free support3 via phone and web form | ||||
| Priority support (paid) services4 | ||||
| Service releases fixing relevant bugs | ||||
| Operation-critical hotfixes |
Versions of Milestone extensions
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Current status |
General availability |
Limited availability |
Discontinued |
Terminated |
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Current status |
General availability |
Limited availability |
Discontinued |
Terminated |
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| XProtect Access,ㅤㅤ XProtect LPR,ㅤㅤㅤㅤ XProtect Open Network Bridge, ㅤㅤㅤㅤㅤㅤㅤXProtect Screen Recorder, XProtect Smart Wall, XProtect Transact | |||||
| 2024 R2 | General availability | November 7, 2024 | November 7, 2027 | November 7, 2028 | |
| 2024 R1 | General availability | June 25, 2024 | February 7, 2025 | June 25, 2027 | June 25, 2028 |
| 2023 R3 | Limited availability | November 14, 2023 | September 25, 2024 | November 14, 2026 | November 14, 2027 |
| 2023 R2 | Limited availability | June 20, 2023 | February 14, 2024 | June 20, 2026 | June 20, 2027 |
| 2023 R1 | Limited availability | March 7, 2023 | September 20, 2023 | March 7, 2026 | March 7, 2027 |
| 2022 R3 | Limited availability | October 11, 2022 | June 7, 2023 | October 11, 2025 | October 11, 2026 |
| 2022 R2 | Limited availability | June 14, 2022 | January 11, 2023 | June 14, 2025 | June 14, 2026 |
| 2022 R1 | Limited availability | March 8, 2022 | September 14, 2022 | March 8, 2025 | March 8, 2026 |
| 2021 R2 | Discontinued | October 27, 2021 | June 8, 2022 | October 27, 2024 | October 27, 2025 |
| 2021 R1 | Discontinued | June 29, 2021 | January 27, 2022 | June 29, 2024 | June 29, 2025 |
| 2020 R3 | Discontinued | November 12, 2020 | September 29, 2021 | November 12, 2023 | November 12, 2024 |
| 2020 R2 | Terminated | June 9, 2020 | February 12, 2021 | June 9, 2023 | June 9, 2024 |
| XProtect Incident Manager | |||||
| 2024 R2 | General availability | November 7, 2024 | November 7, 2027 | November 7, 2028 | |
| 2024 R1 | General availability | June 25, 2024 | February 7, 2025 | June 25, 2027 | June 25, 2028 |
| 2023 R3 | Limited availability | November 14, 2023 | September 25, 2024 | November 14, 2026 | November 14, 2027 |
| 2023 R2 | General availability | June 20, 2023 | February 14, 2024 | June 20, 2026 | June 20, 2027 |
| 2023 R1 | Limited availability | March 7, 2023 | September 20, 2023 | March 7, 2026 | March 7, 2027 |
| 2022 R3 | Limited availability | October 11, 2022 | June 7, 2023 | October 11, 2025 | October 11, 2026 |
| XProtect Management Server Failover | |||||
| 2024 R2 | General availability | November 7, 2024 | November 7, 2027 | November 7, 2028 | |
| 2024 R1 | General availability | June 25, 2024 | February 7, 2025 | June 25, 2027 | June 25, 2028 |
| 2023 R3 | Limited availability | November 14, 2023 | September 25, 2024 | November 14, 2026 | November 14, 2027 |
| 2023 R2 | General availability | June 20, 2023 | February 14, 2024 | June 20, 2026 | June 20, 2027 |
| 2023 R1 | Limited availability | March 7, 2023 | September 20, 2023 | March 7, 2026 | March 7, 2027 |
| 2022 R3 | Limited availability | October 11, 2022 | June 7, 2023 | October 11, 2025 | October 11, 2026 |
| 2022 R2 | Limited availability | June 14, 2022 | January 11, 2023 | June 14, 2025 | June 14, 2026 |
| 2022 R1 | Limited availability | March 8, 2022 | September 14, 2022 | March 8, 2025 | March 8, 2026 |
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XProtect Hospital Assist |
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| 2024 R2 | General availability | November 7, 2024 | November 7, 2027 | November 7, 2028 | |
| 2024 R1 | General availability | June 25, 2024 | February 7, 2025 | june 25, 2027 | June 25, 2028 |
| 2023 R3 | Limited availability | November 14, 2023 | September 25, 2024 | November 14, 2026 | November 14, 2027 |
| 2023 R2 | General availability | June 20, 2023 | February 14, 2024 | June 20, 2026 | June 20, 2027 |
| 2023 R1 | Limited availability | March 7, 2023 | September 20, 2023 | March 7, 2026 | March 7, 2027 |
Previous versions have been terminated. For more information about how to upgrade, please contact Milestone.
Versions of Milestone utilities
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Software manager
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Current status
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General availability
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Limited availability
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Discontinued
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Terminated
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Software manager
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Current status
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General availability
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Limited availability
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Discontinued
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Terminated
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| 2024 R1 | General availability | June 25, 2024 | February 7, 2025 | June 25, 2027 | June 25, 2028 |
| 2023 R3 | Limited availability | November 14, 2023 | September 25, 2024 | November 14, 2026 | November 14, 2027 |
| 2023 R2 | Limited availability | June 20, 2023 | February 14, 2024 | June 20, 2026 | June 20, 2027 |
| 2023 R1 | Limited availability | March 7, 2023 | September 20, 2023 | March 7, 2026 | March 7, 2027 |
| 2022 R3 | Limited availability | October 11, 2022 | June 7, 2023 | October 11, 2025 | October 11, 2026 |
| 2022 R2 | Limited availability | June 14, 2022 | January 11, 2023 | June 14, 2025 | June 14, 2026 |
| 2022 R1 | Limited availability | March 8, 2022 | September 14, 2022 | March 8, 2025 | March 8, 2026 |
| 2021 R2 | Discontinued | October 27, 2021 | June 8, 2022 | October 27, 2024 | October 27, 2025 |
| 2021 R1 | Discontinued | June 29, 2021 | January 27, 2022 | June 29, 2024 | June 29, 2025 |
| 2020 R3 | Discontinued | November 12, 2020 | September 29, 2021 | November 12, 2023 | November 12, 2024 |
| 2020 R2 | Terminated | June 9, 2020 | February 12, 2021 | June 9, 2023 | June 9, 2024 |
Previous versions have been terminated. For more information about how to upgrade, please contact Milestone.
Please note: The information contained on this page represents the current status of Milestone products as of the indicated date. This information shall not be construed as a legally binding commitment, but rather as information subject to change occasionally, without prior notice. Milestone makes no warranties, express, implied or statutory, by posting the document or about the information in the document.
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