Zenitel Call Handler for Milestone XProtect
Provides seamless audio integration.
Updated on Monday, November 4, 2024
With the Zenitel interfaces using ONVIF and the Call Handler plug-in, audio and voice communication seamlessly integrates into your video management workflow. This mitigates security risks and enables better decision making and faster response times.
What is needed
From Zenitel
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Zenitel Connect Pro (or ICX-AlphaCom/IC-EDGE)
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Zenitel Call Handler
Zenitel Call Handler Zenitel Connect Pro for Milestone XProtect (ver 3.0.6 or newer)
Zenitel Call Handler ICX-AlphaCom for Milestone XProtect (ver 3.0.6 or newer)
Zenitel Call Handler IC-EDGE for Milestone XProtect (ver 3.0.6 or newer)
Zenitel Call Handler ICX-AlphaCom for Milestone XProtect (ver 3.0.6 or newer)
Zenitel Call Handler IC-EDGE for Milestone XProtect (ver 3.0.6 or newer)
From Milestone Systems
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Milestone XProtect
Milestone XProtect®: Essential+, Express+, Professional+, Expert, Corporate
Overview
How it works
How to install
Overview
Zenitel Call Handler for Milestone XProtect - Provides seamless audio integration.
As the world-leading provider of unified critical communication solutions, Zenitel has a long history of providing devices and platforms that enables seamless handling of operational, security, and safety communication.Using the Zenitel interfaces with XProtect® you can easily add intercom devices, video streaming, two-way audio, and voice communication into your security system and processes. This mitigates security risks and enables better decision making and faster response times, by:
- Using ambient listening to get a sound context to what you see on camera.
- Manage visitors and verify identity combining live video and audio communication.
- Answer and prioritize incoming calls.
- Broadcast pre-recorded and live messages to IP speakers and intercom stations to warn people off, without the need to physically intervene.
- Record, replay and log SIP conversations and video streams for traceability and accountability.
Key features
- Quick and easy set-up: Zenitel devices, inputs and outputs are auto-discovered and added to XProtect.
- Situational awareness and immediate response: Listen-in, record audio and video, and trigger automated events and alarms for security personnel.
- Supervise, monitor and click to call: View and verify the status of each device and initiate calls and broadcasts from the Smart Client.
- Manage incoming calls: View queued calls, preview video from call point, and answer calls in the Smart Client.
- Broadcast live and pre-recorded messages to groups of IP speakers in the Smart Client.
How it works
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Zenitel: Because communication is critical
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Intelligent Communications is driven by Intelligent Integration. Audio becomes intelligent by seamlessly integrating into the core business and security applications within the organization. The integ
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Best-in-class partnership combines Zenitel's crystal-clear audio with Milestone's flexible, open platform video management.
How to install
Documentation
This is where you can find additional documentation
| Zenitel call handler Zenitel Connect Pro - Configuration guide | pdf Download (1.20 MB) |
| Zenitel Calls Handler ICX-AlphaCom for Milestone XProtect - Configuration guide | pdf Download (1.66 MB) |
| Zenitel Call Handler IC-EDGE for Milestone XProtect - Configuration guide | pdf Download (512.41 KB) |
| ONVIF configuration of Zenitel devices | pdf Download (647.22 KB) |
Milestone Verified
Read verification
Installers
Here you can find more information about installers and installation guides
| Title | Installer Guide | Installer Software |
|---|---|---|
| N/A Download | msi Download (8.76 MB) | |
| N/A Download | msi Download (8.96 MB) | |
| N/A Download | msi Download (8.96 MB) |
Specification
Required Zenitel product(s)
Zenitel Connect Pro: 1.4.0 and higher
ICX-AlphaCom : 13.1.3.3 and higher
IC-EDGE: VS.IS 5.1.3.0 and higher
Has proven compatibility with the following Milestone versions:
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XProtectExpress+2023 R2, 06/20 2023
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XProtectCorporate2023 R2, 06/20 2023
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XProtectExpert2023 R2, 06/20 2023
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XProtectEssential+2023 R2, 06/20 2023
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XProtectProfessional+2023 R2, 06/20 2023
Is also expected to work with:
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XProtectExpress+2020 R2, 06/09 2020 and later
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XProtectCorporate2020 R2, 06/09 2020 and later
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XProtectExpert2020 R2, 06/09 2020 and later
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XProtectEssential+2020 R2, 06/09 2020 and later
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XProtectProfessional+2020 R2, 06/09 2020 and later
Country availability
Your location is: United States
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AFRICA
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Language versions available
English
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