Status window (explained)

In the Status window, you can find information about:

Login information

Here you can view the status of the surveillance servers your XProtect Smart Client is connected to. The dialog box is useful if you are connected to a surveillance system that supports Milestone Federated Architecture. Milestone Federated Architecture is a parent/child setup of related but physically separate surveillance systems. Such a setup can be relevant for, for example, chains of shops with many separate—but related—surveillance systems.

To open the Status window, click the Status button in the application toolbar:

Tip: If the button flashes red, one of more servers are unavailable. When you have viewed the status, the button will stop flashing red even if the server(s) are still unavailable.

If servers are available, they will be displayed in blue:

ServerAvailable

If servers are not available at the time you log in, you cannot use cameras or features belonging to those servers. Unavailable servers are displayed in red:

ServerUnavailable

The number of servers you see reflects the number of servers retrievable from the surveillance system at the time you logged in. Particularly if you connect to large hierarchies of servers, more servers may occasionally become available after you log in. The server list is a static representation of server status. If a server is unavailable, it will display a reason in the Status field when you click it. To attempt to connect to the server, click the Load Server button. The server status for that server will then be updated. If a server continues to be unavailable for longer periods of time, contact your surveillance system administrator for advice.

Jobs

If your XProtect Smart Client is part of a Milestone Interconnect™ system and you have sufficient rights to retrieve data from interconnected hardware devices or cameras that support edge storage, you can view the jobs created for each data retrieval request for these devices.

Each camera where retrieval has been requested is displayed as a separate job. You can view the progress of the running jobs and you can stop the jobs from here. Related audio will automatically be retrieved, but these jobs will not show up anywhere. Once a job has completed, the timeline for the device is automatically updated.

If you would like to only see the jobs you have requested, click the Only show my jobs filter.

Evidence Lock List

You can sort, filter and search the evidence locks list and see additional information about them. You can only see evidence locks with devices that you have user rights to. For more information see View existing evidence locks.

© 2018 Milestone Systems A/S